From: J Brown <improvecustomerservice@
Date: 14 January 2016 at 17:06
Subject: Re: Your Order at The Sign Maker
To: sales@sign-maker.net
I would just like to say a big thank you for the great customer service that I received last month whilst ordering a gift.

I had a slight problem whilst ordering online trying to sort out a way to pay. After calling you, I was quickly helped by a very courteous lady who took my payment and managed to get the item delivered to me in under a week – all this in the last week before Christmas – amazing!

The item ordered was a gift and a bit of a risk as I was ordering sight unseen. I had no cause for concern. The slate house number arrived well packaged and was absolutely perfect. My friends were delighted too.

So, a big thank you for both a great value and quality product and great customer service. I will have no hesitation using you again and recommending you to others.

Kind Regards,

Julie Brown