From: Sophie Pendry <sophie_pendry@
Date: 16 July 2015 at 14:10
Subject: A Small Token
To: “firstname.lastname@example.org” <email@example.com>
Dear The Sign Maker Team,
My name is Sophie Pendry, myself and my friends ordered a plaque from you a couple of weeks ago in memory of our friend Dan Hougham who was tragically lost in a car accident 7 weeks ago.
I wanted to take the time out to personally write you a letter of thanks, We were absolutely over whelmed by the finished result as it’s exactly what we were after. I can assure you so many tears were shed upon only showing Dan’s Friends before our event on the 31st July to unveil it’s new home to the family and the rest of Dan’s Friends. I physically can’t thank you enough for getting every detail spot on with this and it’s meant the world to all of us.
The process from start to finish was as simple as anything due to your wonderful team. Your service is impeccable and i didn’t have any doubts when ordering this. It’s been extremely hard for all of us losing Dan as he was essentially a brother to us all. Thank you for every phone call, every email and every proof it’s all perfection.
I know it’s not much but from the bottom of all of our hearts we thank you all for making our dreams come true and giving us something Dan deserves more than anything through his honour that we can visit forever more.
We can never be more grateful.
All our love
The Guildford Lot