Dear Caroline

We received my son’s refurbished plaque today, just as you promised.

We are absolutely delighted with the results, it looks just as it did when it was brand new.

Your prompt delivery means it will now be back in its rightful place in time for our visitors this week. It is lovely to deal with a company that delivers what it promises both in terms of quality of product and the delivery process.  You are offering a product in a very emotional area for many customers, and your customer care is second to none.

Please feel free to use part or all of this email in your site testimonials.

Thank you so much for all that you have done for us.

Kind regards

Neville